E-commerce · Shopify · Digital Content · Creative Work

E-commerce professional with experience across Shopify, online retail, digital content, and creative work.

I bring hands-on experience across e-commerce and digital work, with a background that combines online retail, content, and graphic design.

Selected work LinkedIn ↗

Current role E-commerce & Digital Marketing Specialist · Suncrest Flowers Experience 20+ years across e-commerce, digital content, graphic design, web administration, customer support, and administrative work.

01 / SELECTED WORK

Work that shows what I can do.

The work most relevant to the kind of digital and e-commerce roles I’m targeting.

E-commerce · Shopify

Suncrest Flowers

Managing Shopify, website content, product presentation, online merchandising, digital marketing, social media, SEO initiatives, and creative production for an online flower business.

E-commerce case study →

Creative · Social Media

Living Bombs Clothing

Graphic design, promotional materials, merchandise, brand development, advertising, and social media work for an independent clothing brand.

Creative work →

Web · Content · Administration

Ilocos Norte Water District

Combined website administration, web design, social media management, graphic design, video/content production, reporting, and detailed administrative responsibilities.

Digital & administrative work →

Writing · SEO

Online content

Produced and edited online articles, reviews, testimonials, press releases, teasers, and other client-specified content while working to SEO standards.

Content experience →

02 / EXPERIENCE

A broad career. A practical skill set.

My recent work is centered on e-commerce and digital, supported by years of creative, administrative, customer-facing, and operational experience.

FEB 2025 — PRESENT
REMOTE · FREELANCE

E-commerce & Digital Marketing Specialist

Suncrest Flowers

Manage the digital side of an online flower business, covering both customer-facing e-commerce work and the creative work needed to support sales.

Manage and optimize the Shopify website, including webpages, product pages, navigation, merchandising, and ongoing updates.
Develop strategies to increase online flower sales and improve the purchasing experience.
Create social media content including copy, creative concepts, short-form video, UGC concepts, and promotional campaigns.
Use AI-assisted creative workflows for marketing images, video concepts, scripts, and other assets.
Support SEO and organic growth initiatives, including website optimization and backlink strategy.
Develop product presentation, pricing structures, and online merchandising approaches that make products easier to understand and purchase.
Contribute to broader business experiments involving grab-and-go retail, vending, sustainability, staffing, and day-to-day operations.

FEB 2015 — PRESENT
REMOTE · FREELANCE

Graphic Designer, Social Media Manager

Living Bombs Clothing

Handle the visual and promotional side of an independent clothing brand.

Conceptualize, create, and modify graphic designs, promotional materials, and merchandise.
Work with Adobe Illustrator, Adobe Photoshop, Photoshop Lightroom, Wondershare Filmora, and CapCut.
Support brand development, advertising, promotion, brand strategy, and social media campaigns.

APR 2014 — MAR 2025
ON-SITE

Website Administrator / Web Designer / Social Media Admin / Admin Staff

Ilocos Norte Water District

A hybrid role combining digital work with detailed government administration and reporting.

Managed, maintained, and moderated the agency website and social media accounts.
Created graphic designs, audio/video presentations, PowerPoint presentations, cards, stickers, and other digital and print materials.
Prepared and consolidated reports, operational data, performance indicators, annual reviews, and financial documentation for government agencies and auditors.
Processed payroll-related transactions, disbursement vouchers, check payments, tax documentation, and LandBank debit memo transactions.
Served as Bids and Awards Committee (BAC) Secretary under RA 9184.
Supported documentation and reporting for the agency's joint venture agreement and annual Notes to Financial Statements.

NOV 2012 — FEB 2013
ON-SITE · CONTRACT

Visual Artist

Puregold Price Club Retail

Created visual materials supporting retail promotions and product presentation.

Produced promotional displays, signage, marketing brochures, shelf signs, and logos.
Used CorelDRAW and Adobe Photoshop for retail visual materials.

JUL 2011 — DEC 2011
ON-SITE · CONTRACT

Technical Support Representative

TeleTech

Provided voice and webchat support for a US-based internet service provider.

Troubleshot internet connection problems and assisted customers with technical concerns.
Handled billing inquiries and administrative concerns.
Worked as part of a Universal Care team supporting billing, technical, and administrative needs.

AUG 2010 — JUL 2011
REMOTE · FREELANCE

Online Article Writer

The Write Coach Online Services

Created online content according to client specifications.

Wrote and edited articles designed to meet SEO standards.
Produced website content including news, reviews, testimonials, press releases, teasers, and blog articles.

SEP 2004 — DEC 2005
ON-SITE · CONTRACT

Administrative Assistant

Expercs Inc.

Provided administrative and data-processing support for SIM migration and replacement operations on Globe Telecom's network system.

Encoded, verified, and processed high-volume customer application data.
Maintained accurate and confidential digital records.
Supported document filing, database management, operational reporting, and customer account inquiries.
Escalated complex service issues to technical support teams.

JAN 2004 — AUG 2004
ON-SITE · APPRENTICESHIP

Warehouse Assistant

Loyalty Marketing, Inc.

Supported inventory and warehouse operations in a high-volume environment.

Managed inbound and outbound stock receiving and deployment.
Conducted inventory audits, cycle counts, and stock reconciliations.
Processed and documented damaged or expired-goods returns.
Maintained organized storage layouts and followed workplace safety procedures.

03 / SKILLS

The things I actually know how to do.

A practical mix of digital, creative, administrative, and customer-facing skills built over time.

E-commerce

Shopify
Online store management
Product pages
Merchandising
Product presentation
E-commerce content

Digital Marketing

Social media management
Content creation
Promotional campaigns
SEO support
UGC concepts
Short-form video concepts

Graphic Design

Adobe Illustrator
Adobe Photoshop
Photoshop Lightroom
CorelDRAW
Filmora
CapCut

Web & Content

Website administration
Web design
Website content
Online article writing
Content editing
Basic SEO knowledge

Administration

Data entry & verification
Document preparation
Reporting
Financial documentation
Payroll-related processing
Records management

Customer Support

Technical support
Webchat support
Billing support
Customer inquiries
Issue escalation
Administrative support

04 / ABOUT

Practical is a good thing.

I’m an e-commerce professional with a background in graphic design, digital content, web administration, customer support, and administrative work.

My recent experience is focused on Shopify, online retail, digital marketing, website content, social media, and creative production. Earlier roles gave me a solid foundation in detail-heavy administrative work, customer service, technical support, and operations.

I prefer practical work, clear expectations, and knowing what actually needs to get done. I’m looking for a role where I can use the experience I already have, keep learning, and do good work without unnecessary complexity.

For the right role, I’m happy being the person who knows what needs to be done and gets on with it.

05 / CONTACT

Let's talk about the work.

For job opportunities, collaborations, or questions about a project.

LinkedIn ↗ Email me